Your privacy is important to us. This Privacy Policy explains what personal data cw777 collects, why we collect it, how we use it and what rights you hold over your information.
These cards summarise the key points of our Privacy Policy. They do not replace the full document — please read all sections below for complete detail.
We collect registration details, identity verification documents, payment method information, transaction records, device/browser data and usage activity on the Platform — only what is necessary to operate the service.
Your data is used to manage your Account, process transactions, fulfil KYC/AML obligations, deliver support, enforce responsible gambling measures and — where you have opted in — communicate relevant promotions.
You have the right to access, correct, restrict, object to and request deletion of your personal data, subject to legal retention obligations. You may withdraw marketing consent at any time without affecting your Account.
We do not sell your personal data to third parties. Data is shared only with service providers who assist in operating the Platform, regulatory authorities where required by law, and payment processors in connection with your transactions.
We apply HTTPS/TLS encryption, access controls, regular security assessments and data minimisation principles. No system is entirely risk-free, but we take industry-standard measures to protect your information.
We use essential, functional and analytical cookies to operate the Platform and understand usage patterns. Non-essential cookies require your consent. You can manage your cookie preferences through your browser settings.
This Privacy Policy ("Policy") is issued by cw777 ("the Operator", "we", "us", "our") and applies to all personal data collected through the cw777 website located at https://cw777.cam (the "Platform"). This Platform is an English-language online gaming information service targeting Pakistani users, including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities across Pakistan.
We are committed to handling your personal data transparently, responsibly and in accordance with applicable data protection laws and the principles of data minimisation, purpose limitation and storage limitation. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern your relationship with cw777.
Controller: cw777 acts as the data controller for personal data processed through the Platform. For all data-related queries, please contact us using the details in Section 14 of this Policy.
In this Policy, the following terms carry the meanings set out below:
We collect the following categories of Personal Data that you provide when registering, verifying your identity or using the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport details, selfie/photo for KYC |
| Contact Data | Email address, mobile number, residential address (city, province, Pakistan) |
| Financial Data | Payment method details (e.g., Easypaisa/JazzCash account reference, bank account details for HBL/UBL/Meezan Bank/Bank Alfalah transfers), transaction history, deposit/withdrawal amounts in PKR |
| Account Data | Username, encrypted password, Account preferences, responsible gambling limit settings |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
When you access the Platform, we automatically collect certain technical and behavioural data:
Note on Payment Data: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah reflect the payment method information you provide during deposit or withdrawal. These providers are not affiliated with cw777 and their inclusion here is for operational record-keeping purposes only — it does not imply their endorsement of gambling activity.
We process your Personal Data only where a valid legal basis exists. The primary legal bases we rely on are:
We use the Personal Data we collect for the following purposes:
To create, verify, maintain and administer your Account; to process deposits and withdrawals in PKR via supported payment methods; to settle bets and gaming transactions; and to deliver customer support through Live Chat and the Help Center.
To verify your identity, age and the legitimacy of your payment methods as required by our KYC and AML obligations. Identity documents, including CNIC copies, address proofs and payment method confirmations, are processed and stored for compliance purposes and may be disclosed to regulatory authorities where legally required.
To monitor betting and gaming patterns for indicators of problem gambling; to apply and enforce deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion orders you have set or that we are obligated to impose; and to communicate responsible gambling guidance where appropriate.
To detect, investigate and prevent fraudulent activity, multi-accounting, money laundering, bonus abuse and other prohibited conduct outlined in our Terms & Conditions.
To analyse anonymised usage data, understand how Pakistani users across Karachi, Lahore, Islamabad and other cities interact with the Platform, and to improve user experience, performance and content relevance. Where analytics processing involves Personal Data, it is conducted on a pseudonymised basis wherever practicable.
Where you have opted in, to send promotional communications about relevant offers, bonuses or Platform updates by email or in-platform notification. You may withdraw your marketing consent at any time via your Account settings or by contacting us using the details in Section 14.
cw777 does not sell, rent or trade your Personal Data to third parties. We disclose your data only in the following circumstances:
We engage third-party service providers to assist us in operating the Platform. These include payment processing partners, KYC/AML verification technology providers, cloud hosting and data storage providers, analytics platforms and customer support tools. All third-party service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection standards.
We may disclose your Personal Data to competent regulatory bodies, law enforcement agencies, tax authorities or other governmental authorities where we are required to do so by applicable law, court order or official request. We will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, restructuring or sale of assets involving cw777, your Personal Data may be transferred to the acquiring or surviving entity, subject to the same privacy protections as described in this Policy. You will be notified of any such transfer and of any material changes to applicable data processing arrangements.
We may share your data with other third parties where you have given us explicit consent to do so for a specific stated purpose.
Important: We will never share your personal data with advertisers, data brokers or marketing companies for their own commercial purposes. Your data is yours — we are stewards of it, not owners.
As an internationally operating platform, cw777 may transfer your Personal Data to jurisdictions outside Pakistan in connection with the service providers and infrastructure described in this Policy. Where such transfers occur, we take appropriate measures to ensure your data receives a level of protection consistent with this Policy, including:
If you have questions about specific international transfer mechanisms applicable to your data, please contact us using the details in Section 14.
We retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, subject to the following principles:
On expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.
cw777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and understand how users interact with our content. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Essential | Session management, login authentication, security tokens — necessary for the Platform to function | No — technically necessary |
| Functional | Remembering your language preference, responsible gambling limit settings and display choices | No — operational necessity |
| Analytical | Understanding aggregate usage patterns, page performance and navigation flows — data is pseudonymised | Yes |
| Marketing | Tracking engagement with promotional communications for opt-in users | Yes |
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the Platform. For analytical and marketing cookies, you may withdraw consent at any time via your Account settings.
Subject to applicable law and any overriding legal obligations (such as AML retention requirements), you have the following rights in relation to your Personal Data held by cw777:
To exercise any of these rights, please contact us using the details in Section 14. We will endeavour to respond within 30 days of receiving a verified request. We may require identity verification before processing your request.
Account Closure: Closing your Account does not automatically result in immediate deletion of all Personal Data, as we are required to retain certain records for legal compliance purposes. Please contact us for a full explanation of what data is retained post-closure and for how long.
The Platform is strictly restricted to individuals who are at least 18 years of age, or the higher minimum age required by the Operator's license jurisdiction. We do not knowingly collect Personal Data from persons under the applicable minimum age. Where we become aware that Personal Data has been collected from a person below the minimum age without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated Account.
If you believe that a minor has registered an Account or provided Personal Data on this Platform, please contact us immediately using the details in Section 14.
cw777 takes the security of your Personal Data seriously. We implement the following technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure:
No data transmission or storage system is guaranteed to be 100% secure. In the event of a data security incident affecting your Personal Data, we will notify you in accordance with applicable breach notification requirements.
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, Platform features, applicable law or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide a more prominent notice within the Platform or via direct communication to registered Account holders.
Your continued use of the Platform following the publication of an updated Policy constitutes acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the Platform and may request Account closure by contacting us as described in Section 14.
We encourage you to review this Policy periodically to stay informed about how cw777 protects your information.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your Personal Data, please contact our Data Protection team through the following channels:
Please include "Privacy Request" in your subject line and provide your registered Account username so we can identify your records accurately. We will acknowledge receipt of privacy requests within five (5) business days and aim to resolve them within 30 calendar days, subject to complexity and any legal requirements.
For complaints that remain unresolved after engaging with our team, you may have the right to lodge a complaint with the relevant supervisory authority in the jurisdiction governing this Platform's data protection obligations.
Our support team is here to help with any data or privacy queries. You can also explore our full FAQ for quick answers, or head back to the cw777 homepage to explore our gaming guides.
18+ only | Gambling involves risk | Pakistan gambling restrictions apply | Not legal advice